Installing on Terminal Services 

Using Omniscope through terminal services and remote desktop

Overview

This page explains how to install Omniscope on a server and use it through Windows Terminal Services (WTS). This page assumes you have a basic understanding of Windows operating system and WTS.

Tested environments

The environment used for validation were set up in the following ways:

• The WTS environment used Remote Desktop Client version 6.0.2448.0, with Windows Server 2000 Service Pack 4 and Windows Server 2003 Standard Edition.

• Client operating systems tested were Windows XP Professional Service Pack 1, Windows XP Professional Service Pack 2, and Windows 2000 Professional Service Pack 4.

• A user account was set up using a Microsoft Active Directory domain user group.

Note: The Anonymous User profile was not tested.

• The user account was set up on the server with a restricted Common User profile, with Read, Read and Execute, and List Folder Contents permissions. These permissions enable the user to operate the computer and save documents; the user cannot install programs or make changes to the system files or settings.

• The server machine was running Microsoft Office XP Professional and Standard with Service Pack 2, Internet Explorer 6.0, Visio versions 2002 and 2003, Netscape Navigator

Installing Omniscope

1. Download the latest version by going to www.visokio.com/getomniscope and download the full version

2. Once downloaded double-click the installer and follow the instructions. It is important that you choose "Install for all users" and not "Install for current user"

3. Follow the the rest of the installer instructions and when prompted click Finish to complete the installation.

4. Please note that Omniscope activation is on a per account basis. What this means is that each account that intends to use Omniscope will need to be activated separately.

Accessing Omniscope from WTS client

1. Choose Start > Programs > Accessories > Communication > Remote Desktop Connection.

2. In the Remote Desktop Connection dialog box, type the name of the server you want to access in the Computer Name box, or select a server name from the list.

3. Click Connect.

4. Log into the server.

5. Open Omniscope from the Terminal Services-based server.

Basic acceptance tests for Omniscope

Please refer to test scripts for further information.

Removing Omniscope 

1. Choose Start > Settings > Control Panel > Add/Remove Programs.
2. Select Omniscope in the Add/Remove list, and then click Add/Remove.

Troubleshooting

Please contact us,or use our support forums.