Proxy Settings

Proxy Settings

 

If you are in a typical medium to large organisation, your PCs may access the Internet through a proxy server. Proxy servers are separate computers that act as gateways and are used to improve security and efficiency.

At present, due to limitations in Java, Visokio applications cannot detect your proxy settings automatically in certain cases.

In order to access some Visokio services, including activation, automatic updates and sending bug reports, each Omniscope installation must be configured with the organisation's correct proxy settings. Your system administrator should be able to provide you with the settings. Regardless of your deployment/update strategy, if Visokio installations are to be activated by their users, proxy settings may need to be deployed.

Depending on the way proxy settings are configured in your organisation, Visokio functions might "just work" automatically. To test this, install on a trail machine and attempt to activate using a trial key (contact us to get one). If activation fails, you can enter the correct proxy settings manually, but it is recommended you automatically deploy these proxy settings when rolling out. At present, this is best done using a plain-text proxy settings property file, deployed into the \Visokio Omniscope (or FeatureFinder Web) program folder.

Configuring proxy settings manually

  • You will need to know the http proxy host and http proxy port of your proxy server
  • Start Omniscope/DataPlayer Studio/FeatureFinder
  • From the Tools menu, open the Advanced tools submenu and choose HTTP proxy settings...
  • In the dialog, tick the Use HTTP proxy box and enter the host and port settings
  • Click OK

Configuring whilst activating

When activating Omniscope, if the necessary proxy settings are absent, Omniscope will ask you to enter these as part of the product activation dialog steps. When the Online activation failed dialog appears, click the Proxy settings button and enter the details, as described above.

Configuring proxy settings automatically

If you are a system administrator and are deploying (rolling out) Omniscope to multiple PCs, you can simultaneously roll out proxy settings. This is useful because it allows your deployed installations to be activated by your users without any further configuration (apart from a valid license key/serial number).

  • Use a single test installation of Omniscope and configure the correct proxy settings as described above
  • Open the folder {System drive}\Program Files\Visokio Omniscope
  • You will see the file proxy.txt which contains the proxy settings you have entered, which will be similar to:
                   #Resource properties file
#Wed Feb 15 13:37:09 GMT 2006
http.proxyPort=80
http.proxyHost=proxy.visokio.com
  • Deploy this file to the same folder in your deployed Omniscope installations

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